PRIVACY STATEMENT
1. Introduction Empower People (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website www.empowerpeople.com. Please read this privacy statement carefully. If you do not agree with the terms of this privacy statement, please do not access the site.
2. Information We Collect We may collect information about you in a variety of ways. The information we may collect on the site includes:
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Personal Data: Personally identifiable information, such as your name, address, email address, and telephone number, that you provide when you make a donation, purchase something from our store, or register on our site.
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Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
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Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you make a donation, purchase, order, return, exchange, or request information about our services from the site.
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Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device.
3. Use of Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
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Create and manage your account.
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Process your transactions and send you related information, including donation receipts, purchase confirmations, and invoices.
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Email you regarding your account, donation, or order.
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Fulfill and manage donations, purchases, orders, payments, and other transactions related to the site.
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Send you a newsletter and other marketing communications with your permission.
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Respond to your comments, questions, and provide customer service.
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Improve our website to better serve you.
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Monitor and analyze usage and trends to improve your experience with the site.
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Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
4. Consent When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, return a purchase, or make a donation, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at mail@empowerpeople.org.in.
5. Disclosure of Your Information We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Additionally, we may share information we have collected about you in certain situations, such as:
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By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
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Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
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Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
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Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Statement. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
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Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
6. Payment We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read the terms and conditions of Razorpay on https://razorpay.com.
7. Third-Party Services In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
8. Security of Your Information To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
9. Cookies We use cookies to maintain the session of your user. It is not used to personally identify you on other websites.
10. Age of Consent By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
11. Changes to This Privacy Statement We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to accept donations and sell products to you.
12. Contact Us If you have questions or comments about this Privacy Statement, please contact us at:
Empower People
office@empowerpeople.org.in
Sanaya Singh, Privacy Compliance Officer
A 131 Sarita Vihar, New Delhi, India 110076